Privacy Policy

Catalyst Accelerated Learning ("Catalyst", "we", "us", or "our") is a privately operated tutoring service located in Regina, Saskatchewan, Canada. We provide academic tutoring in Mathematics, English, and Science for students in Grades 1–12. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation.

We collect personal information only to the extent necessary to provide our tutoring services. This may include: • Contact information — name, email address, and phone number of the parent or guardian making an inquiry or booking. • Student information — student's name, grade level, and subjects requiring support, provided by a parent or guardian. • Scheduling data — session dates, times, and attendance records maintained for operational purposes. • Communications — messages submitted through our contact form or sent to us by email. • Account credentials — if you are enrolled as a parent or student in our portal, we store a hashed password and session token. We do not knowingly collect personal information directly from children under the age of 13. All information relating to a student is provided by a parent or legal guardian.

We use the personal information we collect for the following purposes: • To respond to inquiries and schedule consultations. • To enrol students and manage their tutoring sessions. • To send session reminders, schedule changes, or cancellation notices. • To provide parents and students with access to their portal accounts. • To communicate updates about our services or policies. • To maintain accurate billing and administrative records. We will not use your personal information for any purpose other than those listed above without obtaining your consent.

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following limited circumstances: • Service providers — We use trusted third-party services (such as email delivery and database hosting) strictly to operate our platform. These providers are contractually bound to keep your information confidential and may not use it for their own purposes. • Legal requirements — We may disclose information if required to do so by law, court order, or governmental authority. • Safety — We may disclose information where necessary to protect the safety of a student, parent, or other individual. All third-party services we use are selected with privacy and security in mind.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When information is no longer needed, it is securely deleted or anonymised. You may request the deletion of your account and associated data at any time by contacting us (see Section 9).

We take reasonable and appropriate measures to protect personal information against unauthorized access, loss, misuse, or disclosure. These measures include encrypted data storage, hashed passwords, and access controls limited to authorized personnel. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security; however, we are committed to protecting your information to the best of our ability.

Our website may use session cookies or similar technologies solely to maintain your login session and improve your experience. We do not use tracking cookies, advertising pixels, or analytics tools that collect personally identifiable information. You may disable cookies through your browser settings; however, doing so may affect the functionality of your account portal.

Under PIPEDA and applicable provincial law, you have the right to: • Access — Request a copy of the personal information we hold about you or your child. • Correction — Request that inaccurate or incomplete information be corrected. • Withdrawal of consent — Withdraw consent for the use of your personal information (subject to legal and contractual limitations). • Deletion — Request that your personal information be deleted, where we are not required by law to retain it. To exercise any of these rights, please contact us using the details in Section 9. We will respond within 30 days.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us: Catalyst Accelerated Learning Regina, Saskatchewan, Canada Email: jahnvi@catalystal.org Phone: +1 (306) 450-7396

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically. Continued use of our services after any changes constitutes acceptance of the updated policy.